TREATING OUR CUSTOMERS FAIRLY
AND
OUR CUSTOMER CHARTER
We always aim to:
• Give our customers the products and service that they would expect
• Offer our customers appropriate products targeted to meet their needs
• Do our best to resolve mistakes affecting our customers as quickly as possible
• Act with integrity, flexibility and consideration towards our customers
• Be fair, clear and not misleading in all our customer communications
MedEx Direct Ltd Registered Address:2 Mountview Court, 310 Barnet Lane, Whetstone, London N20 0YZ. Registered in England No. 2794576
Your calls may be recorded and monitored for training and quality purposes. MedEx Direct Ltd is authorised and regulated by the Financial Services Authority.
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